The Ticketing Department provide essential operations at The Open ensuring that all sales and enquires are resolved by providing “world class” customer service.

Roles and Responsibilities 

The role of Ticketing Assistant will be to provide on-site support at The Open. Ticketing Assistants can be expected to carry out the following duties:

• Upgrading any available tickets to The Open including processing card payments.
• Resolving any ticketing issues such as, digital, fraudulent or app based ticket enquiries.
• Playing a key role in the ticket collections process for the main box office and VIP collections facility.
• Provide queue management assistance at box office facilities to support our spectators.
• Utilise ticket scanners to provide issue resolution support to G4S at site entry gates.
• Provide world class customer service and event information to our spectators.

Experience

• Event ticketing experience is beneficial but not essential.
• Experience in providing excellent customer service.
• Experience in processing card payments.
• Technical competence and able to use a simple ticketing scanner system.

Please register via the link below

REGISTER HERE