ROLE AND RESPONSIBILITIES

• This is a vocal role which will see you providing assistance and direction to spectators traveling to and from the course and answering questions they may have.
• After the appropriate training, be fully aware of entrance and egress plans for your specific area ensuring the safe movement of spectators and the general public.
• This role can be quick changing and positions could be altered during a shift so the ability to remain flexible is required.
• Have a caring and compassionate approach to any spectators with any disability (including hidden disabilities) focusing on supporting their safety, wellbeing, and ability to access the course.
• Remain calm, displaying a high level of patience in challenging circumstances.
• A briefing sheet will be provided to assist when communicating key messages to the public as well as a staff handbook/map to show you all the facilities available to the spectators at The Open.

EXPERIENCE

• Experience in communicating with the general public at any level is favourable.
• Not Required but good local/ Open knowledge is favourable.

SKILLS

• Ability to work within a dynamic team environment.
• Good Communication Skills.
• Friendly and welcoming manner, with a high standard of customer service.
• Basic Problem Solving.

REGISTER HERE