ROLE AND RESPONSIBILITIES

• Maintaining the system for accepting and issuing players’ golf & travel bags.
• Organising and storing of player golf, travel bags and luggage when necessary.
• Maintaining security of the bag store.
• Working alongside the locker room and player services team to resolve any issues that arise.
• Provide a friendly, welcoming and comfortable environment for players and caddies.

EXPERIENCE

• Experience working within a golf club environment is desirable.
• Customer service experience with a high degree of professionalism and discretion.
• Experience dealing with professional athletes, VIPs or celebrities is desirable.

SKILLS

• Understanding of locker room and golf tournament event operations.
• Excellent organisational skills and ability to stay calm under pressure.
• Friendly, approachable, and customer-focused with a high attention to detail.
• Takes initiative and seeks our opportunities to go “above and beyond” guest expectations.

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